Discussion:
D2007 Upgrade 3 URGENT HELP PLEASE
(too old to reply)
Joe H
2007-09-21 15:36:14 UTC
Permalink
Ok now I'm getting upset to say the least. Codegear sends me an exe
file, I run it to get an upgrade, it says it can't extract something
from the EXE FILE THAT THEY CREATED, so after numerous retries, the
only way out is to cancel and THEN DELPHI exe is gone so I can't even
continue working with upgrade 2 version.

And tech support is "busy" answering other calls so after being out of
business for an hour already, I'm now sitting here searching for an
answer on the newsgroups and all I find is deleting "a couple" of
appdata folders with guid type names (none of which relate to delphi
directly unless setup.dat is from delphi. I see two of them.).

So what do I do here to get back up? Any suggestions. This is really
disturbing. I was beginning to be really pleased with codegear again
but this is intolerable. I waited a solid week after I downloaded this
looking for flack from others on update 3 and saw none. Today I decided
to bite the bullet and install it. I didn't know it was going to go off.

I'll try to download a new EXE file. Maybe they fixed it since I
downloaded it.
--
Mike Williams (TeamB)
2007-09-21 15:40:17 UTC
Permalink
Post by Joe H
I run it to get an upgrade, it says it can't extract something
from the EXE FILE THAT THEY CREATED,
Did it say what it couldn't extract? Any chance of not having security
rights or running low on disk space?
--
-Mike (TeamB)
Joe H
2007-09-21 16:08:57 UTC
Permalink
Post by Mike Williams (TeamB)
Post by Joe H
I run it to get an upgrade, it says it can't extract something
from the EXE FILE THAT THEY CREATED,
Did it say what it couldn't extract? Any chance of not having
security rights or running low on disk space?
I now see the problem. Last week I downloaded the only file that was
there, about 5 megs which I had hoped was a deltapatch. Now I find out
that was only a leader and the full file was 751mb. Wow that would take
71 hours on dialup (if I didn't loose the connection which I certainly
would).

Anyway, I've called a business that I deal with and which has
high-speed and they have tried to download the file for me but are
getting a "server-busy" error. So I can't even download the file that
way. This totally sucks. Is there an undo for the download that will
put back my update2 version?

--
Mike Williams (TeamB)
2007-09-21 17:29:58 UTC
Permalink
Post by Joe H
Anyway, I've called a business that I deal with and which has
high-speed and they have tried to download the file for me but are
getting a "server-busy" error. So I can't even download the file that
way. This totally sucks. Is there an undo for the download that will
put back my update2 version?
This article explains the upgrade better than I can. I *believe* this
link was shown during "important, read this first" part of the upgrade
process:

http://dn.codegear.com/article/36924

While the over the net upgrade worked fine for me it appears that
downloading a full setup is also an option. It's not clear to me if
that's what you already tried.
--
-Mike (TeamB)
Joe H
2007-09-22 16:16:43 UTC
Permalink
Post by Mike Williams (TeamB)
http://dn.codegear.com/article/36924
While the over the net upgrade worked fine for me it appears that
downloading a full setup is also an option. It's not clear to me if
that's what you already tried.
I never saw the article mentioned but I would have preferred to see
this article on the download page as a reference link/important notice.

I was able to download the file at a business that had an 800kb/sec
download speed and then installed it with no further problems. Because
of server-busy errors, I went all over the place before I was able to
get that download. I started the upgrade install at 9:00 am or so and
finally got back up and running by 4:30 or so.

I'm a busy person running on cruise control at the highest speed I can
go most of the time, going from item to item and often project to
project. I don't read EULA's in general because I don't have the time.
It seems I'm installing an update for something at least twice a week.
Most take only a few minutes and don't cause any problems. I realize
delphi is the largest program I use daily and that its upgrades would
naturally take longer. I also realize the tradeoff that codegear is
making in putting out upgrades that are re-installs. It takes a lot
more release management to make delta-patches and they are putting that
time into making more content and I appreciate that.

I should have made an image backup of my harddrive before attempting to
install this upgrade. That would have taken me about 30-40 mins and
about 10 mins to restore when the upgrade failed.

I had hoped upgrade 3 would fix some of the errors I encounter often,
like av in coreide100.bpl when I close delphi with an open project.
Alas that is probably the most frequent and visible problem I see and
it's still there after the update.

--
Liz
2007-09-22 16:39:24 UTC
Permalink
Post by Joe H
I had hoped upgrade 3 would fix some of the errors I encounter often,
like av in coreide100.bpl when I close delphi with an open project.
Alas that is probably the most frequent and visible problem I see and
it's still there after the update.
Have you opened a support request with codegear?
--
Liz the Brit
Delphi things I have released: http://www.xcalibur.co.uk/DelphiThings
Nick Hodges (CodeGear)
2007-09-22 16:50:03 UTC
Permalink
Post by Joe H
Alas that is probably the most frequent and visible problem I see and
it's still there after the update.
Virtually all shutdown errors prove to be the result of an errant
third-party component.
--
Nick Hodges
Delphi Product Manager - CodeGear
http://blogs.codegear.com/nickhodges
Tiedo Kruisselbrink
2007-09-24 09:22:54 UTC
Permalink
Post by Joe H
I'm a busy person running on cruise control at the highest speed I can
go most of the time, going from item to item and often project to
project. I don't read EULA's in general because I don't have the time.
It seems I'm installing an update for something at least twice a week.
Most take only a few minutes and don't cause any problems.
IMHO Delphi is a tool for developers, not for busy managers. Can't you
hire someone for this kind of stuff?

Tiedo

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