Studio 2007 Upgrade Crash at startup

[MikeW (Dallas)]

Help! I installed the Studio 2007 update on vista, now it won't start at
all.

Splash Screen appears then immediately an Exception in NTDLL.DLL

What now ?

[MikeW (Dallas)]

Now I'm getting frustrated. Uninstalled D2007 completely. Deleted All
folders (hidden or otherwise) with Borland or Codegear. Went to the
registry, deleted anything labeled Borland, Codegear. Ran a registry
cleaner.

Installed RAD Studio from the download as a new install. Everything went
100%.

Crashes on startup.

Makes me wonder if anyone at codegear is testing on vista ????

Post by MikeW (Dallas)
Help! I installed the Studio 2007 update on vista, now it won't start at
all.
Splash Screen appears then immediately an Exception in NTDLL.DLL
What now ?

[Nick Hodges (CodeGear)]

Post by MikeW (Dallas)
Makes me wonder if anyone at codegear is testing on vista ????

We do, extensively, and we don't see this error.

However, we do have three test cases from customers with this same
problem.

I'd suggest starting a support case at http://support.codegear.com

I'm sorry for the trouble -- we are working on figuring out what the
issue is.

[MikeW (Dallas)]

Well, then my next step is to do a clean install of vista. Should be no
excuse why it won't run then right ?

Post by Nick Hodges (CodeGear)

Post by MikeW (Dallas)
Makes me wonder if anyone at codegear is testing on vista ????

We do, extensively, and we don't see this error.
However, we do have three test cases from customers with this same
problem.
I'd suggest starting a support case at http://support.codegear.com
I'm sorry for the trouble -- we are working on figuring out what the
issue is.
--
Nick Hodges
Delphi Product Manager - CodeGear
http://blogs.codegear.com/nickhodges

[Nick Hodges (CodeGear)]

Should be no excuse why it won't run then right ?

Can't imagine why it wouldn't.

[Donald Shimoda]

Post by MikeW (Dallas)
Well, then my next step is to do a clean install of vista. Should be no
excuse why it won't run then right ?

Is really cool when you get some help from somebody and almost say ,
'Hey thanks thats just dont work for me, but thanks anyway'.

Not is you , BTW.

[Donald Shimoda]

Post by MikeW (Dallas)
What now ?

Do you install with UAC enabled? try disabling UAC. Run ALWAYS like
administrator.

That help me in the past (when i use vista) ;)

Now i use ubuntu and my developer machine with delphi inside a
virtualbox VM. Im happy now. :)

[Chee Wee Chua (CodeGear)]

On Wed, 14 Nov 2007 08:41:43 -0600, "MikeW \(Dallas\)"

Post by MikeW (Dallas)
Help! I installed the Studio 2007 update on vista, now it won't start at
all.
Splash Screen appears then immediately an Exception in NTDLL.DLL

Mike, could you provide the exact exception error message?

Thanks.

[Chee Wee Chua (CodeGear)]

Post by MikeW (Dallas)
Help! I installed the Studio 2007 update on vista, now it won't
start at all.
Splash Screen appears then immediately an Exception in NTDLL.DLL

Provide your system information using the command below:

Ensure c:\temp exists and run

%CommonProgramFiles%\Microsoft Shared\MSInfo\msinfo32.exe /report
c:\temp\outfile.txt /categories +all